People Advisors / Service Tiers
Each tier builds on the one before it, so you only pay for the support you need today, and you can move up as your team grows.
Tier 01
Get the essentials right.
Who it's for:
Businesses with a handful of employees and little or no HR structure. Maybe you just made your first hires, or you've been handling HR on the fly and want to make sure nothing is missing.
What's included:
Onboarding packets, required documents, and checklists
Offboarding packets, required documents, and checklists
Required separation notices (DE 2320 and Notice to Employee as to Change in Relationship)
Verification of employee classifications (exempt or nonexempt, employee or contractor)
Offer letter template
Employee contract review and updates
Onboarding SOPs and document libraries
Labor law posters and required notices checklist
Limited advisory support, response time: 72 hours
Onboarding, time off requests, and document access for your team
What you walk away with:
Confidence that the basics are in place and your business is set up correctly from day one.
Tier 02
Build structure as you grow.
Who it's for:
Businesses adding staff and feeling the growing pains. You need real policies, consistent processes, and a plan for what's next.
What's included:
Includes everything in Tier 1 - Foundation, plus:
Ongoing administration of employee benefits and compensation programs
Review of current compensation methods, incentive plans, bonus, and commission structures
PTO, vacation, and sick leave accrual policies
Benefits and documentation support
ADA-compliant job descriptions and maintenance
California pay scale ranges for job postings
Employee handbook creation and compliance
At-will acknowledgement
Employee arbitration agreement, prepared in coordination with employment counsel
Introductory (90 day), annual, and periodic review templates
Guidance for managers on effective performance conversations
Cal/OSHA-compliant written Injury & Illness Prevention Program (IIPP), all 8 required elements
Workplace Violence Prevention Plan, with the required violent incident log
Heat Illness Prevention Plan, indoor and outdoor where applicable
Basic forms: inspections, incident and accident reports, and training sign-in sheets
Initial rollout and required annual review and update
Initial and annual Workplace Violence Prevention training
On-site visits
Limited advisory support, response time: 24 hours
Ongoing HR best practices and employee relations questions
What you walk away with:
A business that runs the same way every time, with policies your team understands and follows.
Tier 03
A true HR partner.
Who it's for:
Established businesses with managers, a growing team, and people issues that need ongoing attention.
What's included:
Includes everything in Tier 1 - Foundation and Tier 2 - Growth, plus:
One consistent HR Manager who knows your team and serves as your single point of contact
Harassment prevention training for employees and managers (SB 1343)
Additional trainings such as customer service, food handler certification, and bloodborne pathogens
Training delivered in your team's languages
Support with employee disciplinary actions and documentation
Review of disciplinary processes, documentation, and training for managers
Performance review programs, goal setting, and evaluation consistency
Management of absenteeism and corrective action
Review of previous progressive disciplinary actions
Coordination of employee exit interviews
Coordination with employment counsel on severance agreements
Coordination of workplace investigations through a licensed investigator or employment counsel (fees passed through)
Candidate sourcing and screening
Interviewing
Job-related skills testing
Writing employment offers
Onboarding new hires
Job descriptions and job postings
Leave of absence management, including CFRA, pregnancy disability leave, and accommodation requests
Responses to EDD unemployment claims
Workers' compensation claim coordination with your carrier
Cal/OSHA Form 300 log and annual 300A posting
Annual HR compliance audit with a written findings report
Quarterly HR report and review call
On-site visits
Advisory support, response time: 4 hours
Ongoing HR best practices and employee relations questions
What you walk away with:
An experienced HR advisor in your corner, so you can make people decisions with confidence.
Foundation
Growth
Performance
Onboarding & Offboarding
✓
✓
✓
HR Documentation & SOPs
✓
✓
✓
Private HR Portal (HRIS)
✓
✓
✓
Benefits & Compensation Administration
✓
✓
Role & Policy Development
✓
✓
Performance Management
✓
✓
Workplace Safety Programs
✓
✓
On-site visits
✓
✓
Dedicated HR Manager & Liaison
✓
Training & Development
✓
Employee Relations & Discipline
✓
Talent Acquisition
✓
Leave & Claims Management
✓
Compliance & Reporting
✓
Advisory support, response time
72 hours
24 hours
4 hours
Every Scout People Advisors client gets a private, secure HR portal for their team, covering onboarding, time off requests, and document access.
Available with any tier. Not required.
401(k) set up and administration
Payroll processing
Risk management and compliance support
Health benefits administration and implementation
Accounting and tax advisory
Section 125 cafeteria plan administration
KPI dashboard development, including employee turnover and retention rate, cost and quality per hire, attendance and absentee rates, and revenue per employee
Scout People Advisors provides HR consulting services and is not a law firm. Nothing in our services is legal advice, and no attorney-client relationship is created. The client remains the sole employer and makes all employment decisions. Scout People Advisors is not a professional employer organization (PEO), employer of record, or co-employer. The client is responsible for all pass-through costs, including the employer share of taxes, workers' compensation insurance, and employer contributions toward employee health insurance premiums.
Not sure which tier fits?
Answer a few quick questions and we'll point you to the right starting place, or send us a message and we'll talk it through.
